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Orders are carefully inspected for quality,
assortment, and proper packaging prior to shipment. However, mistakes do happen. Or you might change your mind. That's why we have a Return Policy that states:
- If for any reason you are not delighted with the order you receive,
you are welcome to return most unused/unopened or defective items sold
by Gaming Today within 30-days from the receipt of your shipment
for a prompt refund or replacement. Policy details subject to change
without notice.
What else do I need to know?
- Since Gaming Today deals with popular collectibles,
some merchandise may sell out. If so, we might not be able to send a
replacement and will give you a refund instead.
- Products
must be returned in their entirety (no partial cases) in the original
condition and packaging (items sent to you in mint condition must be
returned in mint condition), in saleable condition, without missing
parts, and with the invoice (either the original or a copy).
- Your
form of payment will be credited for the price of the items and any
taxes. This credit will not include any original shipping and
processing charges, unless the products are damaged when you receive
them. Your credit will appear AFTER Gaming Today receives and
processes your returned item, as long as the item meets all criteria
stated in this return policy.
- Credit card companies vary on the time it takes for credit to
appear on their customers' records. Please allow one to two billing
cycles for any refund to show up on your statement.
How do I start the return process?
- If you have eligible products to return, you will see a Returns link in your account where your order history lies. It is at this link where you can obtain an RMA Number. Returns cannot be processed without a valid Return Merchandise Authorization (RMA) Number.
- Once you have an RMA Number, you may ship back the item to us. We will then process your return when it arrives.
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